WHO WE ARE
WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?
What personal data we collect and why we collect it
Personal data, such as name and contact details, are captured when someone a user submits the contact form. This information is kept on our website database for up to 12 months. This information is used to contact and quote the user, based on the enquiry submitted as well as updates from Mkono that may be relevant to the service you require.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
We also collect your PI using cookies about when and how you use our websites, apps or when you click on an advert of ours that is contained on another website. A cookie is a small text file that is stored on your computer or mobile device when you use it.
Cookies hold information such as the identity of the computer or device you used to access our Channels, your server address, domain name, the time and date that you visited our Channels, pages, product and documentation that you accessed or viewed and which internet browser you used. We do this so that we can provide you with more personalised service, communication and products by better understanding your browsing and behaviour; track, count and analyse website visits and usage data; understand product preferences and popularity; improve our websites and your online shopping experience. We use trusted third-party services including Google Analytics that collect, monitor and analyse our users’ usage.
To prevent your PI from being used by Google Analytics you can install an opt-out browser add-on (visit https://tools.google.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have submitted an enquiry or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Conntact us for more information :
Tel: 074 983 7203
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